Continuous Improvement Plan Makes Assessor's Job Easier
Property assessors throughout the United States and Canada are gearing up for the most important mailing that they will send out all year: 2010 property assessment notices. Tax laws in many states and provinces require that notices of assessment be mailed to property owners of record whenever a reassessment is performed and assessments change. In most states and provinces the effective date of valuation for assessment purposes is December 31 or January 1, but assessment notices may be sent after this date. For many states and provinces 2010 property assessment notices will be mailed during the period from January through March 2010.
Although the mailing of notices is a routine matter for many property assessment offices this extremely important function should not be performed without considerable thought. In most cases the mailing of assessment notices will impact nearly all of the key areas of your office for the remainder of the assessment cycle (creating the need to correct assessment records, calling attention to public relations, coordinating the assessment review and appeal process, etc.).
Checklist for 2010 Assessment Notices
- Review a draft of the planned notice of assessment for 2010 with fresh eyes as though you are a first-time homebuyer that knows nothing about property assessment administration. Enlist the assistance of personnel in an office unrelated to assessments and ask several non-valuation people to review the notice and tell them to let you know honestly if they think it is an effective and informative notification.
- Plan changes to the draft notice of assessment after asking for assessment office staff input and giving attention to current real estate market conditions. Valuation staff who have heard property owner complaints during the assessment review and appeal process can provide important input here about what may help property owners understand the process better (e.g., why certain home sales are not considered in the assessment process).
- Ask for input from stakeholders in the assessment process, including the Board of Equalization or Board of Assessment Review and any city or county citizen committees related to assessments or public relations. Also consider asking for feedback from citizen or homeowner associations that you may have spoken to during the last assessment cycle and randomly select an odd number of property owners who filed for assessment review or appealed their assessments and ask them for input.
- Take time to see the assessment notices that neighboring or comparable assessment jurisdictions are using. Many assessment offices post a sample assessment notice on their website. Check a few to see what new items or information may have been added.
- Finally, If any of the proposed changes require it, check with regional (equalization offices) or state and provincial oversight agencies (revenue or tax departments or agencies) about planned changes that may need interpretation of tax laws.
Watch for upcoming feature articles related to the importance of 2010 property assessment notices to real estate agents and other real estate industry experts, tax agents and representatives, and property owners and investors.
Richard L. Sanderson

